Please contact customer service at (407) 342 3134 or via emial to [email protected] for more information on returning an item. No exchanges or refunds will be given for any items past 30 days from purchase date, regardless of condition. Items that have been installed are also not eligible for return. Items must be in their original packaging and in "like new" condition in order to be returned. Shipping costs are non-refundable when the item is being sent back by customer choice, for any reason that they may have. Thank you.